Air New Zealand RAI Terminal – Nelson Mandela Praia International Airport

The best way to complete your check-in is the online mode, web or mobile app. However, due to several reasons, passengers seek airport check-in, and when you fly from Air New Zealand RAI Terminal – Nelson Mandela Praia International Airport, there is no reason to worry about it. The place has customer-friendly staff and desks with resources to allow smooth pre-flight procedures for all the passengers.

Moreover, after the essential tasks, one can go through a number of amenities during their waiting. Relax in the lounge and fill their bellies are the restaurants and retail shops at the various stores at the airport. Here’s how to do so!

What terminal is Air New Zealand at the RAI?

Travelers flying with Air New Zealand should aim to arrive at Terminal 1 at the Nelson Mandela Praia International Airport no later than two hours before their flight’s scheduled departure. This ensures there is ample time for all the pre-flight formalities. 

It is crucial to have all relevant details regarding the Air New Zealand RAI Terminal ready before entering the terminal. Below, you will find a comprehensive table filled with essential information about both the airline and the airport to assist you in your journey.

Nelson Mandela Praia International Airport INFORMATION
Airport NameNelson Mandela Praia International Airport
Airport LocationCidade da Praia – Ilha de Santiago – Caixa Postal nº 265, Cape Verde
Contact No.+238 263 10 10
IATA CodeRAI
StatusActive
TypePublic
CountryCape Verde
Air New Zealand INFORMATION
Operating AirlineAir New Zealand
Contact Number00 64 9 357 3000
Air New Zealand RAI Terminal Arrivals Terminal 1
Air New Zealand RAI Terminal Departures Terminal 1
HeadquartersAuckland, New Zealand

Connect on Social Media

If you have questions or need help, check out the social media links below to get in touch with the airline and airport’s knowledgeable team. Use this brief guide as an easy way to contact them through different channels.

Links to Social Media Platforms
Name of HandlesAirline
Facebook www.facebook.com/AirNewZealand
YouTubewww.youtube.com/@airnz
Instagram www.instagram.com/airnz/
Twittertwitter.com/FlyAirNZ

Elevate your Trip with Experts Aid

Completing boarding procedures is crucial for your journey to your intended destination. Ensure you get to the airport with ample time to spare before your flight takes off. In case you are unsure or need assistance, look for the help desks where you can get directions with any travel-related questions.

Book FlightsEmbark on your next journey effortlessly by booking a flight with the Air New Zealand. Whether you are exploring locally or jet-setting internationally, the staff ensures a seamless booking experience. Tailor your travel with options ranging from economy to first-class to meet your travel needs.
Seat UpgradesOpt for seat upgrades to experience elevated comfort. Revel in extra legroom, enhanced meal options, and priority boarding. You can get help with upgrades at the Air New Zealand RAI Terminal, whether it is a long-haul international flight or a short domestic hop.
Check-in Air New Zealand simplifies your travel with multiple check-in options. Choose from online, mobile, or airport check-in services available 24 hours before your flight. Checking in at counters or kiosks streamlines your airport experience, ensuring a smooth start to your journey.
Cancellation & RefundUnderstanding the need for flexibility, the airline offers a transparent cancellation and refund policy. For most bookings, cancellations can be made online with a full or partial refund, depending on the fare conditions. You can get help at the counters for detailed info!
Baggage InformationKnow your baggage allowances beforehand to prepare for your flight. Passengers can head to the help desks to understand the fees for excess baggage. This will ensure a hassle-free embarkation on your travel adventure.
Pet TravelFlying with your furry friend? Air New Zealand accommodates pets, ensuring they travel safely. Whether your pet flies in the cabin with you or in the climate-controlled cargo space, you must check guidelines to make the journey comfortable for your beloved companion. 

Outstanding Facilities 

Airports are more than the hub for departure and arrival; they are gateways to fun! There is no need to hurry off when there are numerous attractions waiting for you. At the Air New Zealand Nelson Mandela Praia International Airport Terminal, a wealth of facilities and services awaits to make your journey even more enjoyable.

Nursing SuitesRestaurantsFamily FriendlyCurrency Exchange
Vending MachinesPet-ReliefPlay AreaWashrooms
MassageBarChild Care SuppliesInformation Desks
SpaCoffee & TeaDuty-FreeBaggage Storage
ParkingGrab & GoElectronicsCharging Station
Service Animal & Pet ReliefTravel EssentialsFashion & AccessoriesLounges
Nail CareChildren’s MenuConvenience ShoppingATM
Medical AidLost and FoundElevatorsDuty-free shops
Cosmetics & Skin CareWaterBooks & MagazinesWiFi
Luggage TrolleysCafesWheelchairCoffee Shops
Worship SpacesHotelsGifts & SouvenirsSpirits & Wine

Shop and Dine  

Explore a variety of shops and dining options at the terminal. Whether you are grabbing a quick bite before your flight or searching for the perfect travel accessory, there is plenty to choose from. It is an opportunity to enjoy some leisure time before you board.

Premium Lounges  

Flyers will find a retreat in the premium lounges, offering a comfortable space to relax or catch up on work. With amenities designed for convenience, these lounges provide a peaceful break from the busy terminal atmosphere.

Lost and Found  

Losing an item can be stressful, but the terminal’s Lost and Found service offers hope. Knowing there is a dedicated team to assist you can bring much-needed relief during your travels.

Ground Transportation  

With the terminal’s ground transportation options. moving on to your next destination is made simple and straightforward.  Whether you prefer taxi, bus, or shuttle services, you will find everything at the most reasonable rates.

WiFi Facility  

Stay connected effortlessly with the terminal’s WiFi service. Whether it is for work or entertainment, having access to the internet can make waiting for your flight far more enjoyable and productive.

In a Nut Shell!

It would be boring to sit idly at the Air New Zealand RAI Terminal – Nelson Mandela Praia International Airport before the flight departure. Watch the planes land and take off from the viewing park, explore the art and infrastructure., and revel in the amazing shopping complex during your spare time.

Air New Zealand (RAI) Nelson Mandela Praia International Airport Location Map

More Queries!

How can I contact the staff of Air New Zealand at the RAI?

To contact the airline staff at Air New Zealand RAI Terminal, you can visit their counters, drop them a mail, or speak to them via call.

What terminal is the Air New Zealand at the RAI?

Air New Zealand manages its arrivals and departures at Terminal 1 of Nelson Mandela Praia International Airport.

Does the Air New Zealand Terminal at the Nelson Mandela Praia International Airport offer Wi-fi/Internet services?

Yes, Air New Zealand offers wifi and internet access to its passengers at the Nelson Mandela Praia International Airport allowing them easy access to essential mail, chats, etc.

Can I access a lounge at the Air New Zealand RAI Terminal?

Yes, travelers may have access to partner lounges at RAI Terminal, offering various amenities.

What should I do if I lose my baggage at the RAI Terminal?

Immediately head to the Air New Zealand baggage services desk in the terminal. The team will assist you in initiating a search and claim process.

Can I book flights online with the Air New Zealand?

Yes, Air New Zealand allows passengers to reserve their seats online from the comfort of their homes.

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